This book provides a Root Cause Analysis methodology for process and equipment problems with a unique insight on sources and type of problems that appear in pro

Healthcare organizations and professionals have long needed a straightforward workbook to facilitate the process of root cause analysis (RCA). While other indus

This book constitutes the refereed proceedings of 12 international workshops held in Tallinn, Estonia, in conjunction with the 10th International Conference on

Little in the current world is simple. Nothing comes in a box for us to add water and stir. There are those, however, who have been successful and who are willi

Although there are many books on root cause analysis (RCA), most concentrate on team actions such as brainstorming and using quality tools to discuss the failur