After 33 years in the fire service, with 20 of those being responsible for others, Mike Kraus felt the obligation to pass the lessons he learned on to those who

You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers.

Practical advice for making the shift to your first leadership position The number of people who will become first-time supervisors will likely grow in the next

Why Study Supervision? This book presents two compelling reasons to study supervision and supervisory leadership: Influential Position: Supervisors exert consid

USA. Textbook on supervisory personnel management - covers human relations and Motivation, group dynamics, employees attitudes and leadership, management techni